Your Success,
Our Strategy.
A Partnership Built on Results
Discover how Stratus's tailored approach empowers your business to thrive in the digital landscape.
Our approach to IT Support & Management
We aim to build long term partnerships with our customers, which implies a commitment on both sides, we work together to implement changes to improve your business.
Frequently asked questions
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How We Work
Our Collaborative Journey Begins Here
Our Approach
Get support with all areas of your IT
Consultancy and Technology Partnership
Encapsulates a collaborative approach where expert advice meets cutting-edge solutions to drive business innovation and growth
Proactive Technical Support
Forward-thinking approach that anticipates and addresses potential IT issues before they impact operations
Proactive IT Managed Services
Comprehensive approach to technology management, where a dedicated team actively monitors, maintains, and optimizes
1
3-5 days
Business & IT Assessment
Conduct an in-depth review of the client's existing infrastructure, goals, and IT needs.
2
2-3 days
Identify Key Requirements
Engage with stakeholders to gather specific requirements and clarify business objectives.
3
5-10 days
IT Infrastructure Overview
Conduct a comprehensive assessment of the IT infrastructure, covering infrastructure performance, scalability, and information security to ensure alignment with business goals and identify improvement areas.
“Safety First NZ Ltd have been involved with Stratus for many years and find their service exemplary. Staff have always responded quickly to any concerns raised and have provided highly professional advice on numerous occasions – they go beyond the call of duty. Highly recommend.”
Safety First New Zealand Ltd
“Having fast, efficient and accessible IT support is crucial to our business – if there is ever an issue we need resolved, Stratus are immediately on the job, meaning our staff are able to be back to work quickly, maintaining productivity. During lockdown, we went from 5 offices to over 70 home office set-ups. The Stratus team were instrumental in enabling our staff to access company servers so we barely missed a beat. We have found Stratus to be consistently helpful, competent and friendly”
Stephenson and Turner Ltd
“We have been onboard with Stratus through some of the most recent trying times, as we transition to running a business from both the traditional office and our ‘home offices’. The friendly technicians and quick on-hand support have been vital – as we continue to explore options to work from a variety of locations. We have found the proactive advice helpful in forward planning our next IT decisions.”
Pacific Environments NZ
4
3-5 days
Customized IT Action Plan
Develop a roadmap, detailing recommended improvements, timelines, and resource allocations.
5
1-2 weeks
Implementation & Transition
Coordinate and execute the transition plan with minimal disruption to business operations.
6
Continuous
Ongoing Partnership
We provide proactive monitoring, support, and regular check-ins to adapt our IT services as your business grows.
Stratus
Services
Backup, Recovery & Business Continuity
Customer Stories
Hear it from Our customers
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